Welcome to The Pattern Lab!

If you have any questions, please do not hesitate to contact us :)

Contact Methods
Payments

The Checkout process is managed by Shopify. Once you add the products to your cart and you click on the Checkout button in the Cart page, you will be redirected to the Shopify Checkout where you can pay with any Credit Card, Paypal or Apple Pay.

Delivery

In the Checkout process, you will be asked for your delivery address and that is the address we use to deliver your product.

  • Deliveries inside the UK take between 7-10 days and are posted by Royal Mail Special Delivery.
Returns

If you have any problems with your order, please contact us as soon as possible. We do not accept returns or exchanges because these are extremely delicate items and any damage on return will cause that we cannot re-sold it. Having said this, if you have any problem with your order, do not hesitate to contact us and we will resolve it one way or another.

We accept cancellations, request a cancellation contacting us within 2 hours of purchase and we will process it.